Eco Fern Scape respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you engage with our website and services.
1. Information We Collect
We may collect personal information such as:
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Name, email address, and phone number
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Billing and payment details
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Service-related information
We may also collect non-identifiable information such as website usage data to help improve our services.
2. How We Use Your Information
We use the information collected to:
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Provide landscaping and related services
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Communicate with you about appointments, updates, and offers
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Process payments and maintain billing records
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Improve our website, services, and customer experience
3. Data Protection and Security
We implement appropriate measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute protection.
4. Opt-Out Instructions
You have the right to control how your information is used for communication and marketing purposes.
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Email Opt-Out: You may unsubscribe from promotional emails at any time by clicking the unsubscribe link at the bottom of our emails.
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Phone/SMS Opt-Out: If you receive SMS or phone communications, you may request to stop by replying with STOP or contacting us directly.
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Service Communication: Essential communications regarding your active landscaping services cannot be opted out of, as they are necessary to complete your service.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.
6. Updates to This Policy
Eco Fern Scape may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised date.
7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your opt-out rights, please contact us at [email protected].